Learn More

Price and Shipping Guarantee

Open 7 days a week

Mon-Sat 9am-9pm PST

Sun 1pm-9pm-7ST

Open until Midnight
East Coast Time.



  • Installation Video

    • Welcome to the Elegant Embers™
    Customer Service Center

    Contact us

    For questions about our Radiant Heat Burner System™ or about an order you've already placed, contact one of our Radiant Heat Burner System™ product experts. Call us toll free, seven days a week at:

    Toll Free 1-877-663-7454
    Local 503-663-2545

    Monday through Saturday
    9am - 9pm PST
    Sunday 1pm - 7pm PST

    Or e-mail us anytime at sales@ElegantEmbers.com

     

    The most realistic gas log system ever made.