Shipping Information

We would like to offer you the very best in customer service that is why we guarantee that your order will ship within 48 hours or less.  If there is any delay you will be contacted immediately. Units are shipped via FedEx Ground. You will receive an automated e-mail from FedEx containing your tracking number.

All Radiant Heat Burner Systems™ are shipped Free in the USA and CANADA.
 
We are not a drop shipper. As the manufacturer of the Radiant Heat Burner System™ all items ship from our warehouse. No delays in shipping because you are dealing factory direct.

GO Sales Inc. reserves the right to hold any order for a security review. If your order is affected, you will be notified immediately. Payment complications include: different shipping and billing addresses, billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone. Orders placed during non-business hours such as evenings, weekends, and holidays are processed and shipped on the next business day.  

CANADIAN RESIDENTS, EMAIL US BEFORE ORDERING FOR A SHIPPING QUOTE. TAXES AND BROKERAGE FEES WILL BE COLLECTED PRIOR TO SHIPPING.